Shipping & Returns Policy
SHIPPING POLICY
European shipping is available and should calculate at checkout based on delivery location and size of the order.
We aim for all orders to be shipped within 24 hours Monday - Friday 9 AM - 5 PM. Orders placed after 2 PM will be shipped on the next working day.
Order Tracking
A tracking number is provided by an email which will be sent to you after your order has been dispatched
Out of Stock
If an item goes out of stock we will contact you to check if you are happy to wait for the full order to be ready or whether you would prefer a refund.
RETURNS, REFUNDS, AND EXCHANGES POLICY
How To Return An Item
Your item must be in its original unused condition to be returned unless there is a manufacturer defect. You must return the item within 14 days of your purchase.
To start a refund process please fill out the form on our Contact Us page and let us know the reason for the refund and also please give us your invoice number. From here we will start an RMA and contact you with the refund procedure.
Return Exceptions
Items can not be returned if they are opened and used.
Exchanges
We are more than happy to exchange any products provided they are not opened or used. Please fill and send the form in the Contact Us page and we will start the exchange process